Over 25 years of frontline policing and retail security experience. Qualified in policing and law enforcement, holding a Diploma in Business Management, SIA qualified, and a qualified drone pilot.
Over 20 years of frontline policing experience, covering crime investigation, community safety, anti-social behaviour, safeguarding, and operational risk management.
Formally qualified in policing and law enforcement, bringing professional accreditation to every aspect of our consultancy work.
Holds a degree in Criminal Law, Policing and Law Enforcement, providing a strong academic foundation to complement decades of frontline experience.
Holds a Diploma in Business Management, combining operational expertise with sound business understanding to deliver practical, commercially aware advice.
Security Industry Authority (SIA) qualified, meeting the professional standards required for security consultancy and management in the UK.
Qualified drone pilot, enabling aerial surveillance and site assessment capabilities to support security reviews and evidence gathering.
Extensive hands-on experience in retail security management, loss prevention, and crime reduction across a range of retail environments.
Specialist knowledge in ASB legislation, evidence gathering, and the preparation of evidence packages for Criminal Behaviour Orders and court proceedings.
Qualified and experienced in assessing and managing operational risk within retail and public-facing environments.
Trained and experienced in safeguarding vulnerable individuals within retail and community settings.
Experienced in designing and delivering practical training programmes for frontline staff and management teams.
Over our years in law enforcement, we have been commended for our work in retail crime and improving the wellbeing and safety of retailers and the public alike, helping to improve the local environment. We have planned, co-ordinated and staffed complex operations dealing with retail crime and Anti-Social Behaviour. Some of these operations have involved covert tactics, meaning confidentiality is a priority, and we have learned how to interpret crime trends, intelligence and criminal activity, dynamically risk assess that information and deploy resources to target areas.
We have helped retailers in areas we have worked to increase their profits, improve staff safety and lower shoplifting in some cases by as much as 80%. We have learned through experience the best documentation and evidence required to get the best chance of conviction or rehabilitation. We can help you cut through the criminal justice service bureaucracy and make the system work for you.
We have taken perpetrators of Anti-Social Behaviour through all the processes of the ASB legislation, to a point where some of the offenders we have worked with received Criminal Behaviour Orders. Our knowledge and skill spans decades of work and experience and we have learned how to navigate the process to get the best outcome for the community, retailers and individuals within the community.
Drawing on our years of experience in policing and operational management, coupled with our security industry knowledge, we have seen significant changes in many town centres over the years. In our view, changing priorities and policy decisions have reduced the visible presence of policing and other public services in some communities. Our business is built on helping to address the resulting challenges by providing professional, reliable and community focused services.
“Protective Services helped us put together a robust evidence package that led to a successful Criminal Behaviour Order. Their knowledge of the process was invaluable.”
Retail Manager
Independent Retailer, West Midlands
“We had been struggling with persistent ASB for months. The team at Protective Services came in, assessed the situation, and gave us a clear action plan that actually worked.”
Store Manager
High Street Retailer
“The staff training delivered by Protective Services was practical, engaging, and immediately useful. Our team now feels confident dealing with difficult situations.”
Operations Director
Retail Chain, UK
“Having someone with real policing and retail security experience on our side made all the difference. Protective Services understood exactly what we needed.”
Business Owner
Family Retail Business
Get in touch today for a confidential, no-obligation conversation about how we can help your business.